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Survey Satisfaction Usage on Protocol System
This questionnaire aims to obtain the information needed to evaluate the effectiveness of the Protocol System in providing quality services. Your cooperation in taking some time to complete this questionnaire is greatly appreciated. Thank You.
1.
Age
< 30 years
30 - 40 years
40 - 50 years
> 50 years
2.
Gender
Male
Female
3.
Nationality
Malaysian
Non Malaysian
4.
How often do you use this application in a week?
Rarely (1-2 times per week)
Occasionally (3-4 times per week)
Frequently (5 or more times per week)
5.
How easy is it for you to navigate the Protocol System?
Very easy
Easy
Moderate
Difficult
Very difficult
6.
Are the features provided in the Protocol System sufficient to meet your needs?
Strongly agree
Agree
Moderate
Disagree
Strongly disagree
7.
Have you encountered any technical issues or system downtimes while using the Protocol System?
Never
Rarely
Occasionally
Often
Always
8.
How has the Protocol System improved the efficiency of your work or tasks?
Significantly Improved
Improved
No Change
Reduced Efficiency
Significantly Reduced Efficiency
9.
Is the information provided in the Protocol System clear and easy to understand?
Strongly agree
Agree
Moderate
Disagree
Strongly disagree
10.
How much time does the Protocol System save you compared to previous methods?
Significant Time Savings
Moderate Time Savings
Neutral
Time Increase
Significant Time Increase
11.
Does the Protocol System provide all necessary functions for you to complete your tasks effectively?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
12.
Overall, how satisfied are you with the Protocol System?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
13.
What additional features or improvements would you like to see in the Protocol System?