We are currently hiring part-time and full Technical Support Specialists (TSS) for our madVR Envy video processor products. TSS are responsible for providing technical support to our distributors, dealers and end-user customers around the world (currently spanning 14 countries and growing). TSS primarily work from their home office. Occassional travel to job sites and trade shows may be requested.

Ideal candidates will have experience in various areas such as madVR, home theater gear setup and configuration, HDMI setup and troubleshooting, projector setup and configuration, calibration, understanding of video formats and color spaces, building HTPCs and more. They also will ideally have good interpersonal skills , and must have a passion for achieving the most extreme video experience possible.

After filling out this form you may also send your resume/CV to hr@madvr.com. Thank you for your interest.

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* 1. What is your full name?

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* 2. What is your email address?

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* 4. Please describe your experience with using madVR

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* 5. Tell us about the A/V gear you have experience using and configuring. List makes and models. For example, what projectors and AVRs/AVPs? What auxiliary devices (such as HD Fury products)? Experience building HTPCs? Please elaborate and be specific about your experience level with each product you list.

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* 6. Tell us about your level of experience using video and or audio calibration, if any. What meters and software tools have you used?

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* 7. On a scale of 1 to 5, how would you rate your spoken English?

1 Spoken English Ability 5
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 8. On a scale of 1 to 5, how would you rate your written English?

1 Written English Ability 5
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 9. Please describe what other languages besides English you speak and write, and your proficiency in each.

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* 10. How would you prefer to communicate with customers?

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* 11. Tell us about your schedule and availability. How many hours a week can you work? What days of the week are you available? What times of the day are you available? Please specify the times in Eastern Daylight Time (UTC−04:00).

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* 12. What type of support work would you enjoy doing? What type would you not enjoy doing?

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* 13. Tell us about your prior work history and experience, any personal projects and whatever else you think will help us understand your technical abilities and why you think you are well suited to be a technical support specalist for madVR Envy. You may also email your resume/CV to hr@madvr.com.

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* 14. Describe any non-technical skills you have that may be beneficial to a startup for times when you are not busy helping customers. For example, technical or non-technical writing, marketing experience, and other such skills that help make you well rounded and versatile.

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* 15. What type of salary or hourly rate (in USD) are you expecting?

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