At Environics, your feedback is a critical part our continuous improvement process.

We appreciate you taking a few minutes to give us your input. It is our goal to evaluate how we are exceeding your expectations as well as where we could improve our service to you. Feedback that we have gathered in previous years has led to new options and features for our existing systems, such as the Environics Mobility Suite and our online Service Request option.

Thank you!

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* 1. Which Environics product(s) do you use?

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* 2. Where did you purchase your system/s (select all that apply)?

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* 3. Please rate your satisfaction with our Sales Team:

  Very Satisfied Neutral Not Satisfied N/A
Response time answering questions
Quotation response time
Quality of information provided
Technical competence

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* 4. Please rate your satisfaction with the delivery of your system/s:

  Very Satisfied Neutral Not Satisfied N/A
On-time delivery
Quality of product packaging
Condition of product upon arrival

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* 5. Please rate the quality of your Environics system/s:

  Excellent Neutral Needs Improvement N/A
Quality of system hardware
Quality of system software
Performance / Accuracy
Overall quality

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* 6. Please rate the ease of use of your Environics system/s:

  Excellent Neutral Poor N/A
Operation of system
Software user interface
Overall

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* 7. Please rate the importance of these Quality Certifications:

  Very Important Neutral Not Important N/A
ISO 9001
NIST Traceability
EPA Approvals
UL / CSA / CE certification

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* 8. Please rate your satisfaction with our Technical Support and Service team:

  Very Satisfied Neutral Not Satisfied N/A
Timeliness of response
Technical knowledge
Attitude
Overall resolution of technical problem

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* 9. Overall how satisfied are you with your system/s:

  Very Satisfied Neutral Not Satisfied N/A
.

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* 10. In your opinion, how do we compare to competitors in regards to the following?

  Superior Same Inferior N/A
Price
Product Quality
Delivery
Service
Technology

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* 11. How likely is it that you will:

  Very Likely Not Likely N/A
Purchase from us in the future
Recommend our products to others

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* 12. Please provide any additional comments

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* 13. If you are willing to allow us permission to feature your comment on the Testimonial page of our website, please enter your email below. We will contact you for approval prior to posting.

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* 14. Please Enter Contact Information
We'll keep it to ourselves. Promise.

Thank you for taking the time to provide your feedback!

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