Envirodyne Laboratories Inc. Client Survey * 1. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative * 2. How well did we understand your questions and concerns? Extremely well Very well Somewhat well Not so well Not at all well * 3. How much time did it take us to address your questions and concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected Did not receive a response * 4. How likely is it that you would recommend this company to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 * 5. Do you have any other comments, questions, or concerns? * 6. Address Name Company Address City/Town State/Province ZIP/Postal Code Email Address Phone Number Submit response >>