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Customer Satisfaction Survey
The satisfaction of our clients is our top priority. Please fill out this quick 10 question survey so we can ensure we are exceeding your expectiations.
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1.
What is your company's name?
(Required.)
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2.
What is your name?
(Required.)
3.
What is your email?
4.
What is the best phone number to reach you at?
5.
What was the PRO# for this shipment?
*
6.
Which location did you use for this shipment?
(Required.)
Austin
Calexico
Dallas
El Paso
Houston
Las Vegas
Los Angeles
Laredo
MCallen
Nogales
Oregon
Phoenix
San Diego
San Antonio
Seattle
San Francisco
Salt Lake City
Tucson
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7.
How did you book this shipment?
(Required.)
Email
EDI
ExWorks
Phone
Other
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8.
How easy was it to book your shipment? (1-10)
(Required.)
1 (Hard)
10 (Easy)
Clear
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9.
Did you receive a timely response confirming your booking?
(Required.)
Yes
No
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10.
Please rate the quality and timeliness of your transportation.
(Required.)
Exceeded expectations
Met expectations
Below expectations
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11.
Are you satisfied or dissatisfied with your freight was handled?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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12.
How well do our services meet your needs?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all
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13.
Do you have any other feedback to share with our team?
(Required.)
14.
Would you like someone from management reach out to you?
If you marked yes please ensure you have left contact information for us to reach you at.
Yes
No
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