1. Your Feedback

The Board is committed to improving the services it offers to the public. Your feedback is extremely important to us.

Please complete this survey by checking off the appropriate box next to each statement. We are asking you to rate each statement using the following scale:

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

At the end of the survey there is also a comment box for more detailed input.

Thank you for your assistance.




What was your hearing site location?
(eg. name of building and/or address)

Date of Hearing

What was the date of your hearing?
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Did you have legal representation?

Service in your official language

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Throughout the process, I was served in the official language of my choice (English or French).

The Board's Staff

  Strongly Agree Agree Neutral Disagree Strongly Disagree
The staff was courteous, respectful and polite.
The staff answered my phone calls, letters or emails within an acceptable timeframe.
The staff was knowledgeable.
I was treated in a fair and impartial manner by the staff.
The Board’s forms and letters were easy to understand.

The Hearing

  Strongly Agree Agree Neutral Disagree Strongly Disagree
I was provided sufficient information to understand the Board’s hearing process.
I was satisfied with the services provided by the Board’s staff leading up to the hearing date.
The hearing was scheduled within a reasonable timeframe.
I felt safe during the hearing.
The hearing schedule was respected (i.e. the hearing started on time).
I was treated in a fair and impartial manner by the Board Member(s) hearing my case.
I was satisfied with the services provided by the Board’s staff on the date of the hearing.
The Board Member(s) questions were clear, relevant and easy to understand.
Report a problem

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