Sorry you’re having trouble with your dispenser. Some batches of our Pumice Stone soap were too thick for it – the issue is now fixed, but it sounds like you received one of the older versions.

Fill out this form and we’ll send you an updated pump that works better. We'll also include a discount code for you to use on your next order as an apology for the inconvenience.

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* 1. Where are you located?

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* 2. Please provide your full name:

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* 4. What's your Shopify order number?

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* 5. Can we send the pump to the address on your original order?

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* 6. If No, please provide your new address:

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* 7. Any comments or remarks?

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