Eastern PEI ferry service survey

The Eastern PEI Chamber of Commerce has commissioned Jupia Consultants Inc. to complete a study on the importance of the ferry service to the economy of eastern Prince Edward Island and to consider ways to improve its role in support of long-term economic development in this part of the province. Your help filling out this short survey will be very helpful in the preparation of this report. For more information or questions, please contact David Campbell at david@jupia.ca.

Question Title

* 1. What is your firm’s industry?

Question Title

* 2. How important would you say the ferry is to your business (in general)? (rank 1-10 with 1 being of little importance and 10 critical importance).

Question Title

* 3. How do you benefit from the ferry (choose all that apply)?

We ship products via the ferry.

We use it to do business (buy supplies, meet clients, etc.).

We have clients that come to the community via the ferry.

We supply firms in our area that rely on the ferry.

Other (please specify)

Question Title

* 4. What are the benefits of the ferry to your business?

More efficient way to get products to market.

Without it we would lose customers.

Helps lower our cost of doing business.

Other (please specify)

Question Title

* 5. What percentage of your revenue is tied to the ferry service?

Before 2024

In 2024

Question Title

* 6. Please estimate how many times per year does your firm use the ferry? (include car and truck transportation)

Question Title

* 7. If you serve tourists and visitors to the Island, can you estimate the percentage that come via the ferry each year?

We don’t serve visitors or tourists

0-9%

10-24%

25-49%

50%+

Question Title

* 8. Are there specific times of the year that you rely more on the ferry?

Spring

Summer

Fall

All of the above

Question Title

* 9. Would your business benefit from a regular, year-round ferry service?

Yes

Question Title

* 10. How have the challenges with the ferry service in 2024 impacted your confidence in the service (1 being not at all, 10 being very much)?

Question Title

* 11. Does the arrival of the new ferry (M.V. Northumberland) in January 2025, help restore your confidence in the service (1 being not at all, 10 being very much)?

Question Title

* 12. Do you feel your firm was at a disadvantage in 2024 because of the challenges of the ferry service (1 being not at all, 10 being highly disadvantaged)?

Question Title

* 13. Would a more frequent, reliable, year-round ferry service attract economic opportunities for industry?

Yes

If you have a specific opportunity (ies) in mind:

Eastern PEI ferry service survey

Question Title

* 1. What is your firm’s industry?

Question Title

* 2. How important would you say the ferry is to your business (in general)? (rank 1-10 with 1 being of little importance and 10 critical importance).

Question Title

* 3. How do you benefit from the ferry (choose all that apply)?

Question Title

* 4. What are the benefits of the ferry to your business?

Question Title

* 5. What percentage of your revenue is tied to the ferry service?

Question Title

* 6. Please estimate how many times per year does your firm use the ferry? (include car and truck transportation)

Question Title

* 7. If you serve tourists and visitors to the Island, can you estimate the percentage that come via the ferry each year?

Question Title

* 8. Are there specific times of the year that you rely more on the ferry?

Question Title

* 9. Would your business benefit from a regular, year-round ferry service?

Question Title

* 10. How have the challenges with the ferry service in 2024 impacted your confidence in the service (1 being not at all, 10 being very much)?

Question Title

* 11. Does the arrival of the new ferry (M.V. Northumberland) in January 2025, help restore your confidence in the service (1 being not at all, 10 being very much)?

Question Title

* 12. Do you feel your firm was at a disadvantage in 2024 because of the challenges of the ferry service (1 being not at all, 10 being highly disadvantaged)?

Question Title

* 13. Would a more frequent, reliable, year-round ferry service attract economic opportunities for industry?

Question Title

* 14. How could the ferry service be improved to help rebuild your trust in the service?