Introduction

This survey is conducted by the Newfoundland and Labrador Centre for Health Information and is used to obtain feedback on the experience of the implementation process of the provincial EMR program (eDOCSNL). Results of the survey will be used to identify areas for improvement for the overall implementation process.  

eDOCSNL is a provincial electronic medical record (EMR) program for physicians and other Primary Care Providers jointly governed by the Newfoundland and Labrador Medical Association, the Department of Health and Community Services, and the Newfoundland and Labrador Centre for Health Information to deliver and manage EMRs in the province. The program utilizes Med Access, a computer-based patient medical record provided by TELUS Health.

All responses collected are confidential and anonymous. 

The survey takes approximately 3 minutes to complete.

To start the survey please move to the next page.


For more information about the survey please contact:

Piotr Krajewski
Program Evaluation Consultant
Newfoundland and Labrador Centre for Health Information
(709)752-6505
piotr.krajewski@nlchi.nl.ca








System overall

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* 1. How satisfied or dissatisfied are you with the provincial EMR program (eDOCSNL)?

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* 2. Please rate the overall quality of the provincial EMR program (eDOCSNL):

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* 3. Considering all your experiences with the program would you recommend joining the provincial EMR program (eDOCSNL)?


System implementation

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* 5. When was Med Access EMR implemented in your practice?

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* 6. Overall, how satisfied or dissatisfied were you with Med Access implementation process in your clinic?

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* 7. Did you experience any issues with hardware setup, connectivity, or networking during the implementation?

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* 8. If you had a data conversion during the system implementation have you experienced any issues?

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* 9. How satisfied were you with the data conversion process?

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* 10. Please rate the overall quality of Med Access training received during the implementation:

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* 11. How convenient was the system implementation process in your clinic?

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* 12. Additional comments about the implementation process:


    



System functionality

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* 13. Please indicate your level of agreement or disagreement with each of the following statements about Med Access:

  Strongly agree Moderately agree Neither agree nor disagree Moderately disagree Strongly disagree
It is easy to use
It is reliable in its performance
Its security is acceptable
It provides reliable information
Its functionality is aligned with my clinical needs
It is integrated with my day to day clinical operations

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* 14. Additional comments:

Demographic information

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* 15. What is your profession?

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* 16. Please rate your computer proficiency:

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* 17. Which regional health authority covers your geographic location?

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* 18. Additional comments:

 
100% of survey complete.

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