City of Duncanville Residential Trash and Recycling Survey

The City of Duncanville is conducting this survey in an effort to gain a better understanding of residential usage of solid waste pickup service as well as current levels of satisfaction. The results of this survey may be used to produce a follow-up for Duncanville residents regarding a possible switch from plastic garbage bags to a rolling cart pickup service.

A comment field is provided at the end of this survey. There, please go into further detail regarding any of your survey answers.

Question Title

* 1. In which Duncanville subdivision do you live? (click your subdivision on the map)

Please rate your satisfaction with each of the following services on a scale of 1 (very dissatisfied) to 5 (very satisfied):

Question Title

* 2. Regular Garbage Collection Service

Very Dissatisfied

Dissatisfied

Fair

Satisfied

Very Satisfied

Very Dissatisfied

Dissatisfied

Fair

Satisfied

Very Satisfied

Question Title

* 3. Recycling Pickup

Very Dissatisfied

Dissatisfied

Fair

Satisfied

Very Satisfied

Very Dissatisfied

Dissatisfied

Fair

Satisfied

Very Satisfied

Question Title

* 4. Bulk and Brush Pickup Service

Very Dissatisfied

Dissatisfied

Fair

Satisfied

Very Satisfied

Very Dissatisfied

Dissatisfied

Fair

Satisfied

Very Satisfied

Question Title

* 5. "In the last 6 months (March 2021 - present) ..."

"I have had no issues with my trash pickup service."

"I have had issues with my trash pickup service."

Question Title

* 6. Please provide any additional comments.

Question Title

* 7. Please, rate responsiveness to your questions, comments, complaints, etc. by the City's waste contractor on a scale of 1 (very dissatisfied) to 5 (very satisfied).

Question Title

* 8. On average, my household generates ________ tall kitchen (13 gal) trash bags per week:

1 bag or less

2 - 3 bags

4 - 5 bags

6 - 7 bags

8 bags or more

Question Title

* 9. Do you currently recycle?

Yes

Question Title

* 10. Would you be interested in using City-provided, 96-gallon rolling carts for garbage service and an additional, smaller cart for recycling?

Yes

Question Title

* 11. If your current bagged trash collection is in the alley, would you be willing to move to the front of your home if switched to cart(s)?

Yes

N/A

Question Title

* 12. Please share any additional comments related specifically to your trash, recycling, bulk & brush pickup service, and your thoughts regarding the current bag services versus a potential switch to carts.

Thank you for taking the time to answer this survey. The information you have provided will be added to the feedback of other Duncanville residents and presented to City Council during an upcoming meeting.