Please rate your experience on each of the following below on a scale of
1 (Strongly Disagree) to 5 (Strongly Agree).

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* 1. Commercial Plan Review staff provided excellent customer service:

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* 2. Commercial Plan Review staff exhibited professionalism:

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* 3. Commercial Plan Review staff were knowledgeable:

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* 4. The process was easy to understand:

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* 5. The application was clear about documents that needed to be submitted:

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* 6. Codes and policies were applied by Commercial Plan Review staff in a fair and practical manner:                                                                                                       

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* 7. Commercial Plan Review staff anticipated obstacles and provided options when they were available:                                                                                 

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* 8. The approval or plan review corrections applied to my project are reasonable and justified:                                                                                                  

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* 9. Commercial Plan Review staff was easily accessible when assistance was needed to resolve problems:                                                                                           

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* 10. Information was clearly explained to me:

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* 11. The reviewer took time to answer my questions:

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* 12. There was ease of communication with the reviewer:

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* 13. The processing of my project was not delayed over minor issues:

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* 14. Review services were completed by the date promised:

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* 15. My experience with Commercial Plan Review was overall positive:

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* 16. If delayed, which review discipline caused the delay:

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* 17. Staff member who assisted me:

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* 18. Case number, if applicable:

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* 19. Comments:

Optional

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* 20. Name:

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* 21. Phone:

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* 22. E-mail:

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