4a. I was acknowledged and welcomed upon my arrival.
4a. I was acknowledged and welcomed upon my arrival. Strongly disagree
4a. I was acknowledged and welcomed upon my arrival. Disagree
4a. I was acknowledged and welcomed upon my arrival. Neutral
4a. I was acknowledged and welcomed upon my arrival. Agree
4a. I was acknowledged and welcomed upon my arrival. Strongly agree
4b. Staff were thorough, knowledgeable, and helpful in resolving my concerns.
4b. Staff were thorough, knowledgeable, and helpful in resolving my concerns. Strongly disagree
4b. Staff were thorough, knowledgeable, and helpful in resolving my concerns. Disagree
4b. Staff were thorough, knowledgeable, and helpful in resolving my concerns. Neutral
4b. Staff were thorough, knowledgeable, and helpful in resolving my concerns. Agree
4b. Staff were thorough, knowledgeable, and helpful in resolving my concerns. Strongly agree