Navy Household Goods Evaluate the Defense Personal Property System (DPS) and Permanent Change of Station (PCS) Process Please answer the below questions as they relate to you starting your PCS move process: Question Title * 1. Did you know where to go to start the application? Yes No If No, How did you find the right information? Question Title * 2. Did you know where to obtain or reactivate your Defense Personal Property System (DPS) logon and password? Yes No If No, How did you find the right information? Question Title * 3. What were your challenges with the initial start of the moving process? Question Title * 4. What changes would you make to the process or system? Question Title * 5. How hard or easy was the application process in www.move.mil? Difficult Hard Neither Difficult or Easy Fairly Easy Easy Difficult Hard Neither Difficult or Easy Fairly Easy Easy Question Title * 6. What specific screens or areas were difficult to navigate? Question Title * 7. Was the terminology challenging or did you find it easy to understand? Difficult Hard Neither difficult or easy Fairly Easy Easy Difficult Hard Neither difficult or easy Fairly Easy Easy Next