Dovetail Partner Survey

As we begin the next phase of our journey together, we want to make sure we are delivering exceptional products and services to our clients. To ensure we can meet your expectations we would appreciate your input on the service we are providing and any feedback on how we can improve.

Please take a few minutes to complete our partner voice survey.  Please know that we will not take offence, you will be assisting us on our journey to get better at what we do and for that we are grateful for your time.
1.Your company name(Required.)
2.How long have you been partnering with Bedford?(Required.)
3.Why do you partner with us?
4.Please rate the following aspects of our service
Highly Dissatisfied
Dissatisfied
Neutral
Satisfied
Highly Satisfied
Overall satisfaction with Bedford
Quality of workmanship
Sales support
Customer service
Ease of ordering
Value for money
Timeliness
Communication
5.Are there any aspects of our service you think could be improved? If so, what/how?(Required.)
6.Have you encountered any issues or challenges with our products / service?(Required.)
7.If yes, please describe the issue/s.
8.What other Bedford products / services might you be interested in?(Required.)
9.On a scale of 1 - 10 (with 1 being not at all and 10 being definitely), how likely are you to recommend our advanced manufacturing services?(Required.)
0
5
10
10.Any other comments/suggestions/concerns?(Required.)
11.Would you like one of our Business Development Managers to contact you?
12.Do you give permission for us to use your responses?(Required.)
13.Where can we use your responses?