Thank you for taking some time out to partake in this survey!

This customer feedback survey is sequel to the 2016 DisCo customer feedback survey conducted last year, and will be a useful tool to determine how the electricity distribution companies have improved since the last exercise.

Results will be made public to all Nigerians, especially the decision makers.

This is part of series of efforts designed to be a collective effort to coax the power of the public to pressure the DISCOs to perform.

* 1. How responsive has your DISCO been to your electricity related issues?

* 2. How would you rate the value for money of Power supply?

* 3. How do you rate the quality of electricity supply in your locality?

* 4. What would you estimate your daily hours of power supply availability to be?

* 5. How would you rate communication and engagement between your DISCO and its customers?

* 6. Have you suffered a failed transformer or any electricity supply infrastructure failure?

* 7. Have you ever contributed money to replace failed equipment?

* 8. How long does it take your DISCO to replace failed equipment?

* 9. Overall, how would you rate the performance of your DISCO?

* 11. Please let us have your email address in case you are our lucky winner.

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