Top 20 Customer Service Complaints

I got told about this, why haven’t the staff heard about it? They seriously have no clue.

There is never a manager around.

Would it be so hard to just get acknowledged?

You're still not making any sense. I don't understand.

I'm not being listened to. They just seem keen to argue.

Take some responsibility, I don't want to hear it's not your fault.

The computer/self-service isn't working but no one is around to help me. There's never enough staff rostered.

They weren't even interested to hear what I've been through.

I'm complaining to you now, why do I have to put it in an email?

Why can't YOU just solve my problem?

You're all just the same as each other. Typical.

I'm being treated as a number not a person.

Your TV ad says you're all about service - I disagree.

They didn't take any care or pay any attention. I was rushed through and I still don't have what I wanted.

I don't trust they'll do it right.

Why does it have to take so long?

Why can't they see this from my point of view? It is just impracticable.

Would it hurt to make the place a bit more presentable?

I can tell they really don't want to be here.

I'm definitely not coming back or recommending this place to others.