Exit D&H Electric Customer Satisfaction Survey 1. D&H Electric wants to hear from you! D&H Electric is committed to providing high-quality, professional service with exceptional attention given to our customers' satisfaction. Thank you for taking time to respond. * 1. Please enter physical address where your service was completed (street address, city and state) * 2. Using any number from 0 to 10, where 0 is the worst customer service possible and 10 is the best customer service possible, what number would you use to rate D&H Electric? 10 Best service possible 9 8 7 6 5 4 3 2 1 0 Worst service possible . . 10 Best service possible . 9 . 8 . 7 . 6 . 5 . 4 . 3 . 2 . 1 . 0 Worst service possible * 3. Would you recommend D&H Electric to family or friends? Yes No * 4. Were we prompt in contacting you? Yes No Not Applicable * 5. How polite were the technician(s) who completed your service? Very polite Somewhat polite Not polite * 6. How polite were the receptionist and/or support staff when you scheduled your service? Very polite Somewhat polite Not polite N/A * 7. Did our technician(s) introduce themselves prior to providing service? Yes No No, I was not available * 8. Was the area left in clean condition when our technician completed the job? Yes No. [Please provide details below.] Please describe the condition of the worksite: * 9. Did our technician inform you when the job was completed and ask if you had any additional service needs? Yes, no additional needs Yes, I had additional needs No, no additional needs No and I have additional needs Please describe any additional needs: * 10. How did you hear about us? Google Search Facebook Internet Ad Radio TV Commercial Word of Mouth Other: Please explain how you heard about us * 11. Please enter your email address. Page1 / 1 100% of survey complete. Done
