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D-H Retail and Pharmacy Services wants to know about your experience

At the Dartmouth-Hitchcock Specialty and Retail Pharmacies we strive for excellent customer service and take your feedback seriously.

Our teams meet on a regular basis to discuss and resolve all concerns to the best of our ability and in a timely manner. If you wish to contact management directly, please feel free to e-mail: Retail-PharmacyMgrs@hitchcock.org
1.Please select which Pharmacy you visited:
2.Please enter the date and time of your visit to the D-H Pharmacy:
Date and time of visit:
Time
:
3.Which category does your prescription belong to?
4.Was your prescription order “Ready for Pickup” when you expected?
5.Please share the length of time you waited in the “prescription drop off” line to be helped by a Pharmacy staff member:
6.Please share the length of time you spent in the “prescription pick up or drive-thru” line to be helped by a Pharmacy staff member:
7.Were the Pharmacy staff professional and courteous?
8.Were you satisfied with your Pharmacy experience?
9.Overall, how would you rate the quality of your experience?
10.Based on your experience, how likely would you be to recommend the Pharmacy to another patient or colleague?
11.Contact Information (optional)