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1. What was your DHL Same Day job number?

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2. Which of our representatives assisted you?

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3. How would you rate the representative's courtesy towards you?

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4. How do you feel the representative genuinely cared about you and your shipment needs?

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5. How quickly do you feel the representative understood your needs and questions?

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6. How knowledgeable do you feel the representative was in providing clear explanations?

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7. How likely would you be to recommend DHL Same Day in the future?

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8. Any other comments or concerns?

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9. Please leave your contact where we can best reach you to further discuss your concerns

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