This survey is an important part of our ongoing improvement process. Please complete this short survey about our products and services. Your feedback is appreciated!

Company Information (optional):

Question Title

* 1. Company Information (optional):

Please rate our Products & Services.

Question Title

* 2. Please rate our Products & Services.

  Very Good Above Average Average Below Average Poor
Price competitiveness
Timely delivery
Quality of material
Quality of packaging
Please rate our "Inside" Sales Personnel.

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* 3. Please rate our "Inside" Sales Personnel.

  Very Good Above Average Average Below Average Poor
Promptness and politeness
Response time from inquiry to quotation
Product knowledge and competence
Has an "Outside" Sales Representative visited you (year 2017)?
Skip to question #6 if "NO" or "I DO NOT KNOW".

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* 4. Has an "Outside" Sales Representative visited you (year 2017)?
Skip to question #6 if "NO" or "I DO NOT KNOW".

Please rate our "Outside" Sales Representative.

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* 5. Please rate our "Outside" Sales Representative.

  Very Good Above Average Average Below Average Poor
Promptness and politeness
Product knowledge and competence
Please rate our Documentation for clarity, completeness and accuracy.

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* 6. Please rate our Documentation for clarity, completeness and accuracy.

  Very Good Above Average Average Below Average Poor
Quotations
Order Acknowledgements
Quality Documentation
Shipping Documents
Invoices

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