DDI System Customer Success Pre-Qualification Survey

Question Title

* 1. Please tell us about yourself:
This information is used to validate the information submitted and issue credits/incentives.

Company Name

First Name

Last Name

Department or Title

City, State

Question Title

* 2. What drove your company to evaluate DDI's Inform ERP Software?

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* 3. What advantages does Inform ERP offer that you have not experienced with another provider?

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* 4. How well does Inform ERP meet YOUR COMPANY's needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all

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* 5. How does Inform HELP YOU do your job faster/better?

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* 6. Which aspects of the software have been most beneficial to your company’s bottom line?

Inventory Control

Accounting

Embedded CRM

Analytics & Reporting

Order fulfillment

Point of Sale

Warehouse Management

Market-specific Pricing

Paperless Workflows

eCommerce

Other (please specify)

Question Title

* 7. What have been the major areas of improvement since implementing Inform ERP Software? (Select all that may apply)

Reduced staff

Gained additional space from paperless operations

Improved turn times for orders

Increased repeat business

Improved inventory/order accuracy

Improved warehouse efficiency

Increased margins

Expanded sales opportunities

Other (please specify)

Question Title

* 8. Overall, how satisfied or dissatisfied are you with Inform ERP?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 9. How would you rate our customer success/support team?

Excellent

Above average

Average

Below Average

Poor

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* 10. How likely are you to recommend Inform to another distributor?

Very likely

Not likely

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* 11. Can you provide us with a quote regarding your experience with DDI or Inform ERP? (Examples may include ease of use, time savings, training success, etc.)

DDI System Customer Success Pre-Qualification Survey

Question Title

* 1. Please tell us about yourself:This information is used to validate the information submitted and issue credits/incentives.

Question Title

* 2. What drove your company to evaluate DDI's Inform ERP Software?

Question Title

* 3. What advantages does Inform ERP offer that you have not experienced with another provider?

Question Title

* 4. How well does Inform ERP meet YOUR COMPANY's needs?

Question Title

* 5. How does Inform HELP YOU do your job faster/better?

Question Title

* 6. Which aspects of the software have been most beneficial to your company’s bottom line?

Question Title

* 7. What have been the major areas of improvement since implementing Inform ERP Software? (Select all that may apply)

Question Title

* 8. Overall, how satisfied or dissatisfied are you with Inform ERP?

Question Title

* 9. How would you rate our customer success/support team?

Question Title

* 10. How likely are you to recommend Inform to another distributor?

Question Title

* 11. Can you provide us with a quote regarding your experience with DDI or Inform ERP? (Examples may include ease of use, time savings, training success, etc.)

* 1. Please tell us about yourself:
This information is used to validate the information submitted and issue credits/incentives.