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Customer Service Survey - General
1.
Name/Organization:
2.
How did you hear about us?
CVSan Website
CV Forum
Pipeline Newsletter
Email
Other (please specify)
3.
Which staff member(s) did you interact with?
Roland
Stacy
Naomi
Jordan
Greg
Gilbert
Kevin
Lorenzo
Jeff
Phil
Landon
Matthew
Evan
Zaneta
Cole
Efren
Purvi
Emmanuel
Garrick
Kyle
Michael
Paris
Judith
4.
This survey is in reference to:
5.
I was able to obtain the information or services needed.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
6.
The information, resolution, or service was accurate and provided in a timely and orderly manner.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
If you disagree, please briefly explain
7.
Staff’s response was prompt, professional, courteous, & helpful.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
If you disagree, please briefly explain
8.
How would you rate our overall service?
Excellent
Good
Neutral
Fair
Poor
9.
Are there areas we can improve upon?
10.
Would you like CVSan to respond to your comments?
Yes
No
If yes, please provide contact information: