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Customer Service Survey - Engineering Department

1.Name/Organization:
2.How did you hear about us?
3.Which staff member(s) did you interact with?
4.This survey is in reference to:
5.I was able to obtain the information or services needed.
6.The information, resolution, or service was accurate and provided in a timely and orderly manner.
7.Staff’s response was prompt, professional, courteous, and helpful.
8.Your inspector/technician was professional and arrived on time.
9.The Lateral Replacement Grant Program (LRGP) was efficient and easy to use.
10.How would you rate our overall service?
11.Are there areas we can improve upon?
12.Would you like CVSan to respond to your comments?