Customer Service Survey - Collection System Maintenance

1.Name/Organization:
2.How did you hear about us?
3.Which staff member(s) did you interact with?
4.This survey is in reference to:
5.I was able to obtain the information or services needed.
6.The information, resolution, or service was accurate and provided in a timely and orderly manner.
7.Staff’s response was prompt, professional, courteous, and helpful.
8.Upon job completion, Collection System Maintenance department personnel conducted a thorough clean-up.
9.How would you rate our overall service?
10.Are there areas we can improve upon?
11.Would you like CVSan to respond to your comments?