* 1. How responsive is John S. Connor, Inc.?

* 2. How would you rate your last experience with our Company?

* 3. How knowledgeable were your account representatives?

* 4. How clear was the information your account representatives gave you?

* 5. How satisfied were you with the service provided by your account representatives at John S. Connor, Inc.?

* 6. What changes would most improve our services?

* 7. Compared to our competitors, is the quality of our service better, worse, or about the same?

* 8. What do you like most about our service?

* 9. What do you like least about our service?

* 10. How likely are you to continue using our company?

* 11. How likely are you to recommend John S. Connor, Inc. to others?

* 12. Is there anything else you would like to share with us or is there anything else we can do for you?

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