Survey

Dear Customer:

We are delighted you have chosen to travel with us. In order to provide you with the best possible travel experience, we would like to know a little more about you and the purpose of your travel. Please help us by taking a few moments to complete this questionnaire.

Thank you for your assistance.

* 1. What’s your gender?

* 2. Which age group are you in

* 3. What’s your country of residence

* 4. Do you typically travel for business, personal reasons or some other reason?

* 5. How often do you travel with us?

* 6. Do you participate in an airline rewards program?

* 7. How often do you travel with fewer bags than intended in order to avoid excess luggage fees?

* 8. How often do you pay an additional fee to choose your own seat on an airline?

* 9. Based on all of the vessels/airlines you have used for inter-island travel, which is your favorite?

* 10. Based on all of the vessels/airlines you have used for inter-island travel, which is your least favorite?

* 11. What should your most favorite transportation provider do to keep your business?

* 12. What could your least favorite transportation provider do to keep your business?

* 13. Which of the following Bahamas Ferries services have you heard of? Select all that apply.

* 14. How would you rate the customer service level received?
Poor 0 1 2 3 4 5 6 7 8 9 10 Excellent

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i We adjusted the number you entered based on the slider’s scale.

* 15. How likely is it that you would recommend this company to a friend or colleague?
Not likely at all 0 1 2 3 4 5 6 7 8 9 10 Extremely Likely

0
i We adjusted the number you entered based on the slider’s scale.

* 16. Would you like to nominate one of our Employees for their excellent service? If so who and why?

* 17. To enter to win our drawing please provide us with the following information:

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100% of survey complete.

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