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Counselling Service - Student Feedback Survey

1. Default Section

* 1. What is your student Library Card Number?

This will not be used to identify you but does allow us to anonymously profile service users age,gender,faculty etc.
We will record that you have provided feedback and won't ask you again. Thank you!

* 2. What was the name of the practitioner you saw?

* 3. Before coming to the Counselling and Mental Health Service

	Definitely	Largely	Somewhat	Slightly	Not at all
Had you considered leaving University?	Had you considered leaving University? Definitely	Had you considered leaving University? Largely	Had you considered leaving University? Somewhat	Had you considered leaving University? Slightly	Had you considered leaving University? Not at all
Were the concerns you brought affecting your studies?	Were the concerns you brought affecting your studies? Definitely	Were the concerns you brought affecting your studies? Largely	Were the concerns you brought affecting your studies? Somewhat	Were the concerns you brought affecting your studies? Slightly	Were the concerns you brought affecting your studies? Not at all

* 4. How well has the Counselling and Mental Health Service helped you with regard to the following?

	Helped Greatly	Helped Reasonably	Helped Slightly	Hindered Slightly	Worse	Much Worse
How you feel about yourself and your general mood?	How you feel about yourself and your general mood? Helped Greatly	How you feel about yourself and your general mood? Helped Reasonably	How you feel about yourself and your general mood? Helped Slightly	How you feel about yourself and your general mood? Hindered Slightly	How you feel about yourself and your general mood? Worse	How you feel about yourself and your general mood? Much Worse
Working through the issues which brought you to the Counselling and Mental Health Service?	Working through the issues which brought you to the Counselling and Mental Health Service? Helped Greatly	Working through the issues which brought you to the Counselling and Mental Health Service? Helped Reasonably	Working through the issues which brought you to the Counselling and Mental Health Service? Helped Slightly	Working through the issues which brought you to the Counselling and Mental Health Service? Hindered Slightly	Working through the issues which brought you to the Counselling and Mental Health Service? Worse	Working through the issues which brought you to the Counselling and Mental Health Service? Much Worse

* 5. For each statement below, please state how much you agree or disagree with each one:-

	Agree Strongly	Agree	Agree Slightly	Disagree Slightly	Disagree	Disagree Strongly
I found the counsellor/ MHA helpful	I found the counsellor/ MHA helpful Agree Strongly	I found the counsellor/ MHA helpful Agree	I found the counsellor/ MHA helpful Agree Slightly	I found the counsellor/ MHA helpful Disagree Slightly	I found the counsellor/ MHA helpful Disagree	I found the counsellor/ MHA helpful Disagree Strongly
I had enough meetings with the counsellor/ MHA	I had enough meetings with the counsellor/ MHA Agree Strongly	I had enough meetings with the counsellor/ MHA Agree	I had enough meetings with the counsellor/ MHA Agree Slightly	I had enough meetings with the counsellor/ MHA Disagree Slightly	I had enough meetings with the counsellor/ MHA Disagree	I had enough meetings with the counsellor/ MHA Disagree Strongly
Receiving input from the service has helped me to stay at University	Receiving input from the service has helped me to stay at University Agree Strongly	Receiving input from the service has helped me to stay at University Agree	Receiving input from the service has helped me to stay at University Agree Slightly	Receiving input from the service has helped me to stay at University Disagree Slightly	Receiving input from the service has helped me to stay at University Disagree	Receiving input from the service has helped me to stay at University Disagree Strongly
Receiving input from the service helped my academic performance	Receiving input from the service helped my academic performance Agree Strongly	Receiving input from the service helped my academic performance Agree	Receiving input from the service helped my academic performance Agree Slightly	Receiving input from the service helped my academic performance Disagree Slightly	Receiving input from the service helped my academic performance Disagree	Receiving input from the service helped my academic performance Disagree Strongly
It was straight-forward to access the service and be offered an appointment	It was straight-forward to access the service and be offered an appointment Agree Strongly	It was straight-forward to access the service and be offered an appointment Agree	It was straight-forward to access the service and be offered an appointment Agree Slightly	It was straight-forward to access the service and be offered an appointment Disagree Slightly	It was straight-forward to access the service and be offered an appointment Disagree	It was straight-forward to access the service and be offered an appointment Disagree Strongly
I found filling in the paperwork and forms useful	I found filling in the paperwork and forms useful Agree Strongly	I found filling in the paperwork and forms useful Agree	I found filling in the paperwork and forms useful Agree Slightly	I found filling in the paperwork and forms useful Disagree Slightly	I found filling in the paperwork and forms useful Disagree	I found filling in the paperwork and forms useful Disagree Strongly

* 6. Where 0 represents where you were at the start of your contact with the Counselling and Mental Health Service, please select a number to indicate where you feel you are now?
(-10 would means things have got a lot worse, +10 would mean things have got a lot better)

-10

-8

-6

-4

-2

0

2

4

6

8

10

* 7. Please tell us anything about your experience of using our service, including any aspects of the service which you think could be improved or changed.

* 8. How did you find out about the service?

Department

University Webpages

Friend

College

Social Media (Facebook, Twitter)

Disabilities Service

The Base

Other (please specify)