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* 1. What is your agency name?

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* 2. What is your AG #?

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* 3. The acronym CSFP stands for Commodity Supplemental Food Program.

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* 4. CSFP works to improve the health of low-income persons at least 60 years of age by supplementing their diets with nutritious USDA Foods.

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* 5. A client is eligible for the CSFP Program if they are 60 years of age or older, complete an application, are a resident of the county and automatically qualify or fall within the income guidelines for the program.

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* 6. The automatic qualifiers for the CSFP Program are:

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* 7. Income is the only thing self-declared in the CSFP Program. All other information must have documented proof.

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* 8. Once a location’s “Active Caseload” is full, a “Waiting List” must be started.

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* 9. Boxes left over from your initial distribution can be held for how long?

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* 10. Once you take a new application for the program, you must wait for it to be approved by the food bank.

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* 11. After your initial distribution, what do you do with the leftover boxes?

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* 12. Two no-shows will result in removal from the program.

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* 13. How often are CSFP clients certified for the program?

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* 14. Storage facilities must be free from rodent, insect, and other animal infestation.

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* 15. It is perfectly fine to store USDA commodities on the floor.

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* 16. Storage facilities must be free from rodent, insect, and other animal infestation.

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* 17. What does FIFO mean?

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* 18. Thermometers should be in ALL storage areas and temperature recorded on a regular, consistent basis.

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* 19. The recommended dry storage area temperature level is:

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* 20. The recommended refrigerated storage area temperature level is:

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* 21. The recommended frozen storage area temperature level is:

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* 22. Civil Rights Training is required and must be completed EVERY year and documented with a log/sign-in sheet.

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* 23. Civil rights training MUST include the following: how to assist participants with language barriers; how to assist individuals with disabilities; how to distinguish between program complaints and civil rights complaints; how to resolve conflict; how to resolve non-compliance issues; and customer service expectations.

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* 24. Racial/Ethnic data collected at the point of application affects a client’s eligibility.

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* 25. CSFP protected classes are:

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* 26. How often should an agency provide some form of public notification?

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* 27. The FULL nondiscrimination statement must be included on ALL public notification materials or at minimum, "The institution is an equal opportunity provider."

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* 28. Public notification should include your agency name, physical address, contact information, days and times of operation and the nondiscrimination statement.

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* 29. What mandatory posted signage has the nondiscrimination statement and complaint procedure on it?

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* 30. Who may conduct reviews to ensure agency compliance at ANY time?

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* 31. During a compliance visit, the reviewer will check paperwork, storage areas and discuss some requirements and recommendations for program operation.

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* 32. Following a review, you should expect to receive a Review Letter detailing any findings, instructions for corrective actions, additional requests and/or recommendations for a more efficient operation.

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* 33. How long do you have to formally respond to a Review Letter with corrective actions?

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