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1. What is your agency name?

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2. What is your AG #?

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3. The acronym CSFP stands for Commodity Supplemental Food Program. (Required.)

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4. CSFP works to improve the health of low-income persons at least 60 years of age by supplementing their diets with nutritious USDA Foods. (Required.)

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5. A client is eligible for the CSFP Program if they are 60 years of age or older, complete an application, are a resident of the county and automatically qualify or fall within the income guidelines for the program. (Required.)

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6. The automatic qualifiers for the CSFP Program are: (Required.)

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7. Income is the only thing self-declared in the CSFP Program. All other information must have documented proof. (Required.)

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8. Once a location’s “Active Caseload” is full, a “Waiting List” must be started. (Required.)

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9. Boxes left over from your initial distribution can be held for how long? (Required.)

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10. Once you take a new application for the program, you must wait for it to be approved by the food bank. (Required.)

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11. After your initial distribution, what do you do with the leftover boxes? (Required.)

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12. Two no-shows will result in removal from the program. (Required.)

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13. How often are CSFP clients certified for the program? (Required.)

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14. Storage facilities must be free from rodent, insect, and other animal infestation. (Required.)

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15. It is perfectly fine to store USDA commodities on the floor. (Required.)

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16. Storage facilities must be free from rodent, insect, and other animal infestation. (Required.)

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17. What does FIFO mean? (Required.)

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18. Thermometers should be in ALL storage areas and temperature recorded on a regular, consistent basis. (Required.)

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19. The recommended dry storage area temperature level is: (Required.)

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20. The recommended refrigerated storage area temperature level is: (Required.)

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21. The recommended frozen storage area temperature level is: (Required.)

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22. Civil Rights Training is required and must be completed EVERY year and documented with a log/sign-in sheet. (Required.)

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23. Civil rights training MUST include the following: how to assist participants with language barriers; how to assist individuals with disabilities; how to distinguish between program complaints and civil rights complaints; how to resolve conflict; how to resolve non-compliance issues; and customer service expectations. (Required.)

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24. Racial/Ethnic data collected at the point of application affects a client’s eligibility. (Required.)

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25. CSFP protected classes are: (Required.)

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26. How often should an agency provide some form of public notification? (Required.)

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27. The FULL nondiscrimination statement must be included on ALL public notification materials or at minimum, "The institution is an equal opportunity provider." (Required.)

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28. Public notification should include your agency name, physical address, contact information, days and times of operation and the nondiscrimination statement. (Required.)

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29. What mandatory posted signage has the nondiscrimination statement and complaint procedure on it? (Required.)

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30. Who may conduct reviews to ensure agency compliance at ANY time? (Required.)

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31. During a compliance visit, the reviewer will check paperwork, storage areas and discuss some requirements and recommendations for program operation. (Required.)

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32. Following a review, you should expect to receive a Review Letter detailing any findings, instructions for corrective actions, additional requests and/or recommendations for a more efficient operation.

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33. How long do you have to formally respond to a Review Letter with corrective actions? (Required.)

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