CSD Pool Member Satisfaction Survey Question Title * 1. How much has your experiences with the CSD Pool met with your expectations? Consistently exceeds our expectations Exceeds our expectations Meets our expectations Does not meet our expectations Question Title * 2. How would you characterize the Pool's pricing? Very competitive Competitive Not competitive Don't know Question Title * 3. How would you characterize the Pool's coverage? Very competitive Competitive Not competitive Don't know Question Title * 4. Which of the following programs do you find the most valuable? CSD Pool HR Helpline eRisk Hub TargetSolutions (Training) Group Purchase Program Pre-Loss Legal Services Workshops / Webinars Safety Grant Program Scholarship Program Question Title * 5. Do you find our publications valuable? Website (csdpool.com) The Risk Management Review (newsletter.csdpool.com) Annual Report Claims Flip Book Emergency Response Flip Book Sewer Facts for Homeowners (coveryourflush.com) CSD Pool Overview Workers' Compensation Guide Question Title * 6. How would you rate your experiences with CSD Pool team members? Excellent Good Fair Poor Excellent Good Fair Poor Question Title * 7. How would you rate your experiences with CSD Pool claims handling? Excellent Good Fair Poor Excellent Good Fair Poor Question Title * 8. How would you rate our renewal process? Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 9. Is there anything further we can do to improve your experience with the CSD Pool in any way? Done
