Crete Public Library: Traditional service blended with emerging technologies

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* 1. Do you have a library card to the Crete Public Library?

Yes

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* 2. Do you live in the city of Crete?

Yes, inside the city limits

No, outside the city limits

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* 3. If you do NOT use the library, what is your reasoning?

The library offers nothing useful to me

The staff is unhelpful/ inefficient

The service hours do not fit my schedule

I do not approve of the library collection/ policies

I have resources available at work/school/other

I use a neighboring public library

I do not know where the library is located

The library is too far from my home

I do not have any transportation

I buy my own books/ magazines

I get the information I need from the internet

N/A

Comments:

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* 4. If you have used the library, did you find what you were looking for?

Yes (skip to question 8)

Comments

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* 5. If you answered "No" to question 4, please indicate why.

Item was checked out

Library didn't have what I wanted

I came to use a computer and they were all in use

I couldn't find a quiet space to study/ work

I couldn't find what I was looking for

Library computers were down

I couldn't find a place to sit

Other (please specify)

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* 6. Please indicate the SERVICES you are aware of at the current library... (check all that apply)

Free internet access and 24 hour a day Wi-Fi network access

Color copying and printing

Meeting space

Genealogy Resources

Delivery of material to the homebound

Downloadable music

Downloadable ebooks/audiobooks

Online language lessons

Free access to databases

Magazines and newspapers

Large print books

Audiobooks

DVD's

Inter-Library Loan

Scanning

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* 7. Please indicate the PROGRAMS you are aware of at the library...(check all that apply)

Movies

Story times

Summer reading programs for children, young adults and adults

Volunteer opportunities

Outreach to schools and organizations

Outreach programs and book delivery for the elderly

After school weekly programs for Crete Public Schools CCLC students

Reading with Friends program for elementary students in cooperation with Crete Public Schools Special Programs

Monthly book talks at Crete Middle School

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* 8. Which of the following do you wish the library had more of?

Books for Adults

Audio Books

DVD's

E-Books

Magazines/ Newspapers

Young Adult Materials

Children's Materials

Public Computers

Spanish Language Materials

Other Language Materials

Large Print

Other (please specify)

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* 9. How would you rate the following elements of the current library?

	Poor	Substandard	Acceptable	Good	Excellent
Customer Service	Customer Service Poor	Customer Service Substandard	Customer Service Acceptable	Customer Service Good	Customer Service Excellent
Time waiting for service	Time waiting for service Poor	Time waiting for service Substandard	Time waiting for service Acceptable	Time waiting for service Good	Time waiting for service Excellent
NUMBER of items	NUMBER of items Poor	NUMBER of items Substandard	NUMBER of items Acceptable	NUMBER of items Good	NUMBER of items Excellent
VARIETY of items	VARIETY of items Poor	VARIETY of items Substandard	VARIETY of items Acceptable	VARIETY of items Good	VARIETY of items Excellent
Furniture and seating	Furniture and seating Poor	Furniture and seating Substandard	Furniture and seating Acceptable	Furniture and seating Good	Furniture and seating Excellent
Variety of spaces	Variety of spaces Poor	Variety of spaces Substandard	Variety of spaces Acceptable	Variety of spaces Good	Variety of spaces Excellent
Programs	Programs Poor	Programs Substandard	Programs Acceptable	Programs Good	Programs Excellent
Internet & Wi-Fi Access	Internet & Wi-Fi Access Poor	Internet & Wi-Fi Access Substandard	Internet & Wi-Fi Access Acceptable	Internet & Wi-Fi Access Good	Internet & Wi-Fi Access Excellent
Comfort	Comfort Poor	Comfort Substandard	Comfort Acceptable	Comfort Good	Comfort Excellent

Comments:

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* 10. How would you rate the current library building?

	Poor	Substandard	Acceptable	Good	Excellent
Parking	Parking Poor	Parking Substandard	Parking Acceptable	Parking Good	Parking Excellent
Condition of the OUTSIDE of the library	Condition of the OUTSIDE of the library Poor	Condition of the OUTSIDE of the library Substandard	Condition of the OUTSIDE of the library Acceptable	Condition of the OUTSIDE of the library Good	Condition of the OUTSIDE of the library Excellent
Condition of the INSIDE of the library	Condition of the INSIDE of the library Poor	Condition of the INSIDE of the library Substandard	Condition of the INSIDE of the library Acceptable	Condition of the INSIDE of the library Good	Condition of the INSIDE of the library Excellent
Ease of access ENTERING the library	Ease of access ENTERING the library Poor	Ease of access ENTERING the library Substandard	Ease of access ENTERING the library Acceptable	Ease of access ENTERING the library Good	Ease of access ENTERING the library Excellent
Ease of access INSIDE the library	Ease of access INSIDE the library Poor	Ease of access INSIDE the library Substandard	Ease of access INSIDE the library Acceptable	Ease of access INSIDE the library Good	Ease of access INSIDE the library Excellent
Signage	Signage Poor	Signage Substandard	Signage Acceptable	Signage Good	Signage Excellent
Layout	Layout Poor	Layout Substandard	Layout Acceptable	Layout Good	Layout Excellent
Cleanliness	Cleanliness Poor	Cleanliness Substandard	Cleanliness Acceptable	Cleanliness Good	Cleanliness Excellent
Lighting	Lighting Poor	Lighting Substandard	Lighting Acceptable	Lighting Good	Lighting Excellent
Acoustics/ Sound	Acoustics/ Sound Poor	Acoustics/ Sound Substandard	Acoustics/ Sound Acceptable	Acoustics/ Sound Good	Acoustics/ Sound Excellent
Temperature Control	Temperature Control Poor	Temperature Control Substandard	Temperature Control Acceptable	Temperature Control Good	Temperature Control Excellent

Comments:

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* 11. Which of these do you think would improve the library?

Larger Children's area

More interactive Young Adult area

More computers

More comfortable seating

More study tables

More parking

More large group meeting rooms

More spaces for group activities

More quiet study areas

Drink & snack area

Genealogy area

Makers space

Mid-size Community Room (200 Person Capacity)

Comments

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* 12. Now that you've told us... please rate how important those items are to you:

	Not Important	Somewhat important	Important	Very Important	Mandatory
Larger Children's Area	Larger Children's Area Not Important	Larger Children's Area Somewhat important	Larger Children's Area Important	Larger Children's Area Very Important	Larger Children's Area Mandatory
Children's Computers	Children's Computers Not Important	Children's Computers Somewhat important	Children's Computers Important	Children's Computers Very Important	Children's Computers Mandatory
Larger Young Adult Area	Larger Young Adult Area Not Important	Larger Young Adult Area Somewhat important	Larger Young Adult Area Important	Larger Young Adult Area Very Important	Larger Young Adult Area Mandatory
More computers	More computers Not Important	More computers Somewhat important	More computers Important	More computers Very Important	More computers Mandatory
More comfortable seating	More comfortable seating Not Important	More comfortable seating Somewhat important	More comfortable seating Important	More comfortable seating Very Important	More comfortable seating Mandatory
More study tables	More study tables Not Important	More study tables Somewhat important	More study tables Important	More study tables Very Important	More study tables Mandatory
More parking	More parking Not Important	More parking Somewhat important	More parking Important	More parking Very Important	More parking Mandatory
More large group meeting rooms	More large group meeting rooms Not Important	More large group meeting rooms Somewhat important	More large group meeting rooms Important	More large group meeting rooms Very Important	More large group meeting rooms Mandatory
More space for group activities	More space for group activities Not Important	More space for group activities Somewhat important	More space for group activities Important	More space for group activities Very Important	More space for group activities Mandatory
More quiet study areas	More quiet study areas Not Important	More quiet study areas Somewhat important	More quiet study areas Important	More quiet study areas Very Important	More quiet study areas Mandatory
Drink & Snack area	Drink & Snack area Not Important	Drink & Snack area Somewhat important	Drink & Snack area Important	Drink & Snack area Very Important	Drink & Snack area Mandatory
Genealogy area	Genealogy area Not Important	Genealogy area Somewhat important	Genealogy area Important	Genealogy area Very Important	Genealogy area Mandatory
Makers Space	Makers Space Not Important	Makers Space Somewhat important	Makers Space Important	Makers Space Very Important	Makers Space Mandatory
Community Room	Community Room Not Important	Community Room Somewhat important	Community Room Important	Community Room Very Important	Community Room Mandatory

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* 13. What is important to you in a meeting space?

Availability

Privacy

Number of people who can participate in meeting

Technology available to support the meeting

Ability to use outside of normal operating hours

Comments:

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* 14. In the new reading room, would you like a fireplace?

Yes

Comments:

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* 15. Would you like outdoor space to be part of the new library?

Yes

Comments:

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* 16. If so, how would you like to use the outdoor space?

Read books/ magazines

Library coordinated activities

Recreation

Other (please specify)

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* 17. How do you prefer to sit at the library? (check all that apply)

Next to/ near other individuals

Independently

In lounge/ soft chairs

On sofas

On hard seats

By perching/ leaning on items

At tables or work surfaces

Other (please specify)

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* 18. How do you use the collection MOST?

Browsing

Online Catalog search

By placing items on hold

From displays

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* 19. Rank the importance of the areas of the Library? (drag items up/down or use drop down menu to arrange)

Collection Space

Children's Library

Young Adult/ Teen Space

Areas designated for online access/ computers/ technology

Community Room

Meeting Spaces

Quiet study areas

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* 20. What items would you use in a makers space? (Check all that apply)

3D Printer

Large scale paper printing

Shop tools

Knitting supplies

Arts & Crafts supplies

Green screen for filming

High quality digital cameras

Large scale digital scanner

Music instruments

Digital music making

Film making

Laser cutter

Vinyl cutter

Other (please specify)

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* 21. What of the following events would you attend or use in the new Community Room? (Check all that apply)

Speakers

Performers

Educational Lectures

Musical Performance/ Band/ Concert

Recitals

Plays

Library Programs/ Classes

Large Group Meetings

Wedding Reception/ Family Gathering

Other (please specify)