CRADL

1.What description best fits your institution?(Required.)
2.How long has your institution been in the current CRADL space?(Required.)
3.IACUC
(please rank the following statements from Strongly Disagree to Strongly Agree)(Required.)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
I understand the expectations of the CRADL IACUC process.
The staff respond to my questions about my protocols in a timely manner.
The tools available to help assist me in writing my IACUC protocols are adequate.
I feel the IACUC protocol turnaround time for approval is appropriate.
I wish the IACUC approval time was quicker.
I feel the quality of comments I must address from the IACUC to get protocol approval are appropriate.
4.Veterinary
(please rank the following statements from Strongly Disagree to Strongly Agree)(Required.)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Animals in CRADL receive quality veterinary care.
Staff communicate timely with me or my PI when health issues arise.
I feel that CRADL staff partner with me to ensure proper vet care of my animals.
I feel that CRADL vet staff appropriately balance animal clinical concerns and my scientific needs.
I can rely on the veterinarian or vet staff for consultation.
5.Vivarium Operations and Space
(please rank the following statements from Strongly Disagree to Strongly Agree)(Required.)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Husbandry (cage change) is performed to my satisfaction.
Holding and procedure spaces are clean and well-maintained.
I fully understand what amenities CRADL provides and what I must provide.
Space changes or facility requests are dealt with in a timely manner.
Husbandry requests for special foot, etc. are processed in a timely manner.
Specialized husbandry requests are executed as requested with no errors.
Ordering animals through CRL staff is a smooth process.
When using shared procedure room space, I can always find a room available when I need it.
6.Technical Support
(please rank the following statements from Strongly Disagree to Strongly Agree)(Required.)
Strongly Disagree
Agree
Neutral
Agree
Strongly Agree
N/A
The staff who perform my technical work are competent in their in vivo skills.
The staff are on time and perform the work as expected.
The staff working on my technical studies are professional.
7.Customer Experience
(please rank the following statements from Strongly Disagree to Strongly Agree)(Required.)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
The staff are timely with email, phone or in-person responses to my requests or questions.
I am clear about expectations for working in the CRADL space.
The staff are reliable if I run into a problem.
On-boarding into CRADL is clear and well-organized.
I feel I understand the CRADL SOPs as written.
The Campus online system is easy to use to get my training completed.
I feel like I get great value in working in CRADL.
I enjoy coming to work in the CRADL facility.
8.Would you recommend CRADL to your colleagues?(Required.)
9.What do you enjoy most about working in CRADL?(Required.)
10.What is your biggest pain point working in CRADL?(Required.)
11.What other services, rooms or equipment do you wish CRADL offered?(Required.)
Current Progress,
0 of 11 answered