Thank you for taking your time to complete this survey on your CPCS renewal test experience. We appreciate your feedback and will use it to monitor and evaluate the services provded.

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* 1. Is this the first CPCS renewal test you have taken?

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* 4. Did you use the supporting website (Module Matcher) to find out which modules you needed to sit, and how would you rate the services provided?

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* 5. Who booked the test for you?

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* 6. How was your test booked?

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* 7. How would you rate the service provided when your test was booked?

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* 8. Were you able to sit a test at your prefered location within two weeks?

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* 9. What kind of test centre did you take your test in?

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* 10. How long did it take you to travel to your test centre?

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* 11. How would you rate the service you received from the test centre staff?

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* 12. How would you rate the test centre facilities?

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* 13. How would you rate the level of services provided overall; from booking, through to sitting the test?

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* 14. How did you find the knowledge questions?

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* 15. Did you use any of the CPCS Factsheets to prepare for the test, and how would you rate them?

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* 16. Did you have enough time to complete the module(s) (15 minutes allowed per module)?

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* 17. If you sat the Health, safety and envionment test at the same time, how did you find taking two different tests on the same day?

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