Skip to content
COVID-19 & Community Associations: Economic & Staffing Impact on Business Partners
1.
Which best describes the type of product or service your company provides to community associations/managment companies?
Accounting
Banking/Lending
Collections
Concierge
Construction
Insurance & Risk Management
Landscaping
Legal
Pool Management/Lifeguards
Reserves
Roofing
Security
Technology
Trash/Recycling
Other (please specify)
2.
In which state does your company do business?
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
3.
Select your primary customer in the community association housing model.
Community associations
Management companies
Other (please specify)
4.
How many community associations did you serve prior to COVID-19?
1-24
25-99
100-249
250+
5.
How has your number of clients/customers changed due to COVID-19?
I have more clients/customers than before COVID-19
I have less clients/customers than before COVID-19
My client/customer base is about the same
Other (please specify)
6.
Have you experienced a delay in commitment (contract signing) from clients/customers due to COVID-19?
Yes
No
Other (please specify)
7.
What is the status of your accounts receivables? (Please list % for each category and the total must equal 100%)
Current
Less than 30 days past due
31-60 days past due
More than 60 days past due
8.
What percentage of your company's revenue comes from products and services sold to community associations and/or community association management companys?
0-25%
26-50%
51-75%
76-100%
9.
What is your company or community association division's
actual revenue
compared to budgeted revenue for
January-June 2020
?
0-10% less than budget
11-25% less than budget
26-50% less than budget
51-75% less than budget
76-100% less than budget
Equal to budgeted revenue
1-10% greater than budget
11-25% greater than budget
26-50% greater than budget
51-75% greater than budget
76-100% greater than budget
10.
What is your company or community association division's
projected revenue
for
July-December 2020
?
0-10% less than budget
11-25% less than budget
26-50% less than budget
76-100% less than budget
Equal to budgeted revenue
1-10% greater than budget
11-25% greater than budget
26-50% greater than budget
51-75% greater than budget
76-100% greater than budget
11.
What is your company or community association division's projected
NET PROFIT
for
January-December 2020
?
0-10% less than budget
11-25% less than budget
26-50% less than budget
51-75% less than budget
76-100% less than budget
Equal to budgeted net profit
1-10% greater than budget
11-25% greater than budget
26-50% greater than budget
51-75% greater than budget
76-100% greater than budget
12.
What was your company's annual gross revenue for calendar year 2019?
Up to $250,000
$250,000 - $500,000
$500,000 - $1,000,000
$1 million - $2.5 million
$2.5 million - $5 million
$5 million - $10 million
More than $10 million
13.
How many employees were in your company/firm prior to COVID-19?
1-10
11-25
26-50
51-100
100+
14.
How has COVID-19 impacted your staffing?
Declined by 1-25%
Declined by 26-50%
Declined by 51-75%
Declined by 76-100%
Staff remained the same
Increased by 1-25%
Increased by 26-50%
Increased by 51-75%
Increased by 76-100%
15.
What impact has COVID-19 had on your company or community association's budgeted expenses?
Declined by 1-25%
Declined by 26-50%
Declined by 51-75%
Declined by 76-100%
Remained the same
Increased by 1-25%
Increased by 26-50%
Increased by 51-75%
Increased by 76-100%
16.
If you have reduced expenses due to COVID-19, which areas of your business did you reduce expenses?
Personnel
Marketing
Administration
Real estate
Other (please specify)
17.
Have you seen an increase in cost of doing business specifically due to COVID-19?
Yes
No
Unknown
18.
Which costs have you seen increase due to COVID-19?
Personnel
Marketing
Administration
Technology
Sanitization
Other (please specify)
19.
Please share comments about how your business has been impacted by COVID-19.
