Please rate your satisfaction using a 5-point scale, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied."

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* Please rate your satisfaction using a 5-point scale, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied."

  1 2 3 4 5
Courteousness of City staff
The time it it took to resolve your request
Accuracy of the information/assistance given
How well your issue was handled
How easy it was to contact the City of Sugar Land
How quickly the City responded to the request
How would you rate your overall satisfaction with the quality of the City's customer service?

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* How would you rate your overall satisfaction with the quality of the City's customer service?

On what date did you contact the City of Sugar Land?

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* On what date did you contact the City of Sugar Land?

Date
If you recall it, what was the name of the staff member(s) who assisted you?

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* If you recall it, what was the name of the staff member(s) who assisted you?

Please provide any additional comments, information, and/or suggestions.

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* Please provide any additional comments, information, and/or suggestions.

T