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* Please rate your satisfaction using a 5-point scale, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied."

  1 2 3 4 5
How quickly the City responded to the request
How well your issue was handled
Courteousness of City staff
The time it it took to resolve your request
How easy it was to contact the City of Sugar Land
Accuracy of the information/assistance given

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* How would you rate your overall satisfaction with the quality of the City's customer service?

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* On what date did you contact the City of Sugar Land?

Date

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* If you recall it, what was the name of the staff member(s) who assisted you?

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* Please provide any additional comments, information, and/or suggestions.

T