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* Please rate your satisfaction using a 5-point scale, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied."

  1 2 3 4 5
The time it it took to resolve your request
How easy it was to contact the City of Sugar Land
Accuracy of the information/assistance given
Courteousness of City staff
How quickly the City responded to the request
How well your issue was handled

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* How would you rate your overall satisfaction with the quality of the City's customer service?

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* On what date did you contact the City of Sugar Land?

Date

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* If you recall it, what was the name of the staff member(s) who assisted you?

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* Please provide any additional comments, information, and/or suggestions.

T