* Please rate your satisfaction using a 5-point scale, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied."

  1 2 3 4 5
Courteousness of City staff
How easy it was to contact the City of Sugar Land
How well your issue was handled
How quickly the City responded to the request
Accuracy of the information/assistance given
The time it it took to resolve your request

* How would you rate your overall satisfaction with the quality of the City's customer service?

* On what date did you contact the City of Sugar Land?


* If you recall it, what was the name of the staff member(s) who assisted you?

* Please provide any additional comments, information, and/or suggestions.