Coordinated Public Transit-Human ServiceTransportation Plan for Northeast OhioUPDATEClient/Rider Survey Client/Rider Survey Your feedback is very important and will inform the update to the Coordinated Transportation Plan for Northeast Ohio. OK Question Title * 1. What types of transportation service do you use on a regular basis? (Check all that apply) Walking Wheelchair or mobility aid/device Bus transit Rapid transit or train Paratransit or human service agency transportation Personal vehicle Friend or family's vehicle Taxi Transportation network company (Uber, Lyft) Bike Other (please specify) OK Question Title * 2. Do you have any issues or limitations with the transportation service you currently use? OK Question Title * 3. How do you think those issues and limitations could be improved? OK Question Title * 4. What types of transportation service would you LIKE to use on a regular basis? Walking Wheelchair or mobility aid/device Bus transit Rapid transit or train Paratransit or human service agency transportation Personal vehicle Friend or family's vehicle Taxi Transportation network company (Uber, Lyft) Bike Other (please specify) OK Question Title * 5. What keeps you from using any of the transportation services you would like to use? OK Question Title * 6. What three types of destinations do you need/want to go to most often? Medical appointments/hospital Dialysis appointment School or job training Work or volunteer Grocery store Bank/salon/other errands Parks/recreation/senior center Visit friends and family/social events Social service agency Religious and cultural activities Other (please specify) OK Question Title * 7. What is your biggest unmet transportation need or issue? Cost Unable to visit family/friends Unable to cross county lines Transportation doesn't come to my house Transportation doesn't take me where I need to go I don't have unmet transportation needs Other (please specify) OK Question Title * 8. How do you think these needs or issues could be improved? What steps do you think transportation providers and decision-makers need to take? OK Question Title * 9. Tell us about yourself. Please choose all with which you identify: I am a senior I am a veteran I am an individual with a physical disability I am an individual with an intellectual disability I am an individual with mental/behavioral issues I have hearing loss I have blindness/low vision I have frailty or limited stamina I have a temporary health issue I have a long-term health issue I have difficulty reading I have a low income I cannot/do not drive due to cultural or religious views I am a limited English speaker None or Rather Not Say Other (please specify) OK Question Title * 10. Optional: Name Address Address 2 City/Town State/Province ZIP/Postal Code Email Address Phone Number OK DONE. THANK YOU FOR YOUR FEEDBACK!