Cool Chain Logistics 1. Question Title 1. What are the main problems impacting your cold chain (Rank from 1 to 7, 1 being the most challenging)? 1 2 3 4 5 6 7 High cost High cost 1 High cost 2 High cost 3 High cost 4 High cost 5 High cost 6 High cost 7 Quality of transport means (e.g. trucks) Quality of transport means (e.g. trucks) 1 Quality of transport means (e.g. trucks) 2 Quality of transport means (e.g. trucks) 3 Quality of transport means (e.g. trucks) 4 Quality of transport means (e.g. trucks) 5 Quality of transport means (e.g. trucks) 6 Quality of transport means (e.g. trucks) 7 Reliability of local logistics providers Reliability of local logistics providers 1 Reliability of local logistics providers 2 Reliability of local logistics providers 3 Reliability of local logistics providers 4 Reliability of local logistics providers 5 Reliability of local logistics providers 6 Reliability of local logistics providers 7 Quality of service level Quality of service level 1 Quality of service level 2 Quality of service level 3 Quality of service level 4 Quality of service level 5 Quality of service level 6 Quality of service level 7 Quality of data tracking Quality of data tracking 1 Quality of data tracking 2 Quality of data tracking 3 Quality of data tracking 4 Quality of data tracking 5 Quality of data tracking 6 Quality of data tracking 7 Local regulations Local regulations 1 Local regulations 2 Local regulations 3 Local regulations 4 Local regulations 5 Local regulations 6 Local regulations 7 Loading limitations Loading limitations 1 Loading limitations 2 Loading limitations 3 Loading limitations 4 Loading limitations 5 Loading limitations 6 Loading limitations 7 Poor cold storage infrastructure Poor cold storage infrastructure 1 Poor cold storage infrastructure 2 Poor cold storage infrastructure 3 Poor cold storage infrastructure 4 Poor cold storage infrastructure 5 Poor cold storage infrastructure 6 Poor cold storage infrastructure 7 Question Title 2. The amount of investment your company is expecting to make in the next 3-10 years to improve its temp control supply chain will: Significantly increase (50%+) Moderately increase (20%+) Stay the same Decrease Question Title 3. How will this investment be spent in order to improve your temp control supply chain? Build in-house capabilities Use of 3rd party logistics provider(s) Outsource (other than 3PL) Combination of in-house capability and outsourcing Jointly investing with service provider Containers and packaging Cool chain technology, e.g. data loggers Other (please specify) Question Title 4. What steps are you taking to improve your service levels in your cold supply chain? Investing in technology Investing infrastructure and equipment Studying alternate distribution methods Using fewer vendors and/or service providers Using more vendors and/or service providers Increasing partnerships with service providers Other (please specify) Question Title 5. Of the solutions listed tick your top 3 important focus areas right now: Active packaging systems Bulk passive systems for air freight LTL road freight LCL ocean freight Thermal blankets Green or sustainable packaging systems Stationary or storage temperature monitoring Web based tracking Data monitoring technology or software Tracking or supply chain visibility solutions Leasing or rental programs for packaging systems QA or validation services Supply chain security technology Rail temp controlled transportation Ocean temp controlled transportation Road temp controlled transportation Air temp controlled transportation Question Title 6. In establishing a logistics partnership, what do you find the biggest challenge or risk: Merging company cultures Defining responsibilities Devising Quality Agreements 3PLs subcontracting to other companies Not having enough control or visibility Other: Question Title 7. What is the most important criterion when choosing a logistics provider? Global reputation Local expertise Existing relationship with logistics provider Size of logistics provider and global reach Cost Question Title 8. Are you considering leasing or rental container programs in next 12 months? Yes No Question Title 9. How much would you agree with this statement:"Cold chain or temp control should be a core competency of my 3PL, forwarder or logistics partners"? Strongly agree Agree Disagree Question Title 10. What is your main criterion when selecting a cool chain technology or packaging provider? Price Product range Service level Communication skills Local market experience International reputation/standard/experience Ability to roll out a global solution, product availability worldwide Question Title 11. Are you happy with the passive air freight solutions currently on the market? Yes No If not, how could they be different to suit your requirements? Question Title 12. What developments in air cargo technology and solutions do you expect to see in 2012? Question Title 13. Do you currently ship temp sensitve products to Russia or have an office located in this area? Yes No No but plan to do so within the next 12 months Question Title 14. If yes, what is your biggest challenge in cool chain deliveries to Russia & CIS? Customs clearance and border crossings Security Availability of specialised transport Warehousing availability Question Title 15. Thank you for completing this survey. Please provide your contact details if you would like a copy of the results. We will also be giving away one free place to attend Cool Chain Logistics Europe 2012. For more information visit www.coolchaineurope.comTo enter, please provide your name, job title, company and email address Name: Job Title: Organisation: Email: Done