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Survey

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* 1. What is your email?

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* 2. How does your current contact center platform align to your future customer experience needs?

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* 3. What are the greatest strengths of your current platform?

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* 4. What are the top functionality gaps in your current platform?

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* 5. Have you introduced chatbots and AI into your environment?

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* 6. Have you introduced real-time speech analytics, transcription, and sentiment analysis into your environment?

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