Can you spare a few minutes to take the Concordia Stores survey?
Your opinion is important to us; everything you have to say helps us serve you better. Your responses will remain anonymous.

The survey should take no longer than 10 minutes to complete. All respondents will be entered into a draw for a Concordia Stores gift cards (four $100 gift cards). You have until Sunday, October 21 to complete this survey.

Should you have any questions, comments or concerns about this survey, please email  

Thank you for your valuable feedback. 

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* 1. What are you currently registered as?

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* 2. How many times a year would you say you visit the Concordia Book Stop and Book Stop Boutique?

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* 3. How would you rate your customer experience during your last visit to the Book Stop or Book Stop Boutique?

  Very satisfied Satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied
Opening Hours
Length of time in line
Staff friendliness
Staff helpfulness
Ease to find the correct product
Attractive display and signage
Cleanliness of the store

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* 4. If you are dissatisfied with your last customer experience, what could we do to make it better?