* 1. Tell us about the problem you encountered. Be as specific as possible.
If applicable, include details about the data you were querying, like the classification, year(s), reporter(s), and commodities requested.

* 3. What OS are you using?

* 4. What browser are you using?

* 5. What browser version are you using?
Generally you can get this by going to the "About" menu. A very long number might be supplied, the first part, e.g. "9" for Internet Explorer 9, is enough.

* 6. Do you have premium access to UN Comtrade?

* 7. How often do you visit UN Comtrade?

* 8. Your email address.
We are not always able to respond quickly, but we will do our best to address your problem and follow-up with you as needed.