Feedback and Complaints Survey

Your voice can make a difference.

This survey is about understanding how the ACT Education Directorate's complaints and feedback process works for you and how it can work better.

Question Title

* 1. How familiar are you with the process for providing feedback or making a complaint about your child's school?

Very familiar

Somewhat familiar

Not at all familiar

Question Title

* 2. How easy do you find it to access information about how to raise a complaint?

Very easy

Somewhat easy

Difficult

Very difficult

Question Title

* 3. Where did you first learn about the feedback and complaints process?

School communication

Website

Other parents

Social media

Other (please specify)

Question Title

* 4. Have you used the Education Directorate's feedback and complaints system?

Yes

No

If no, why not?