Community Equipment Service Review - public

Community Equipment Service - Questionnaire

The County Durham and Darlington Community Equipment Service is the service which loans equipment (e.g. walking frames, beds, toilet aids) to children and adults of all ages with illness and/or disabilities to help with their nursing, social and rehabilitation care.

The service delivers, collects, fits, maintains, decontaminates and recycles a range of disability aids, equipment and adaptations to the population of County Durham and Darlington and plays a key role in facilitating hospital discharges, preventing avoidable admissions and ensuring independent living in the home.

County Durham and Tees Valley Clinical Commissioning Groups (CCGs), Durham County Council and Darlington Borough Council are currently thinking about changes that could be made to the service to ensure it meets the needs of people living in County Durham and Darlington.

As part of this process we have gathered feedback from people who have had equipment loaned to them from the service but we are also interested in the views of people who haven't had experience of the current service.

Please can you share your views on the following questions?

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* 1. What would be important to you if you had to use the equipment loans service?

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* 2. If you had a choice of the following options which would you choose?

Standard equipment loaned to you free of charge (with no choice of colour, material, better specification etc.)

Preferred piece of equipment which allows you to have more choice in the appearance (e.g. colour, material, better specification etc.) with a contribution towards the cost

The choice to have both options outlined above

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* 3. If you were able to choose a preferred piece of equipment, would you rather? Please tick

Purchase yourself and recycle when not required

Make a contribution towards the cost and recycle when not required

Loan with a small deposit and return when not required

Other (please specify)

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* 4. How would you feel about receiving a prescription detailing the items of equipment you need, with a list of organisations /companies that you can loan them from?

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* 5. Which one of the following two options would you prefer?

To purchase your own low cost equipment (e.g. £50 or less) from a list of reputable organisations/companies

Loan 'recycled' low cost equipment for free of charge and returned when you are finished using

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* 6. Would it be important to you to choose (please tick)

To have loaned equipment delivered to your home

To collect in person or by family member

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* 7. Do you have any other suggestions that will help us ensure a community equipment service meets the needs of the population of County Durham and Darlington?