EXIT City of Chicago Website Feedback Survey * 1. When using the City of Chicago’s website, did you find what you were looking for? Yes No OK * 2. . On a scale of 1 to 5, how easy was it for you to do this? (1 = very difficult, 5 = very easy) 1 1 = very difficult , 5 = very easy 5 Clear i We adjusted the number you entered based on the slider’s scale. OK * 3. What can we do to improve this? OK * 4. If you were trying to perform a transaction (like filling out a form or paying a bill), were you able to successfully complete the transaction? Yes No OK * 5. On a scale of 1 to 5, how easy was it for you to do this? (1 = very difficult, 5 = very easy) 1 1 = very difficult, 5 = very easy 5 Clear i We adjusted the number you entered based on the slider’s scale. OK * 6. What can we do to improve this? OK * 7. The City of Chicago’s website was recently redesigned to provide a better online experience. Please share any feedback (positive or negative) about the appearance and general usability of the website. OK DONE