Sports Club Survey 2016/17 Thank you for taking the time to provide feedback to Council regarding how we can better support your club. The feedback you provide will be used to analyse Council's facility management and club liaison activities, provide better support to your club and develop strategy for future sporting infrastructure.This survey is being administered by Wyndham City Council using a survey system provided by a third party, SurveyMonkey. Any personal information you submit as part of this survey will be stored and processed by SurveyMonkey on our behalf, in accordance with its Privacy Policy at www.surveymonkey.com/privacypolicy.aspxThe following questions are regarding seasonal operations of outdoor sporting facilities: Question Title * 1. What is the name of your club? Question Title * 2. What were your Club's satisfaction levels this year with the following items? Satisfied Somewhat Satisfied Neither S or D Somewhat Dissatisfied Dissatisfied Seasonal allocation process Seasonal allocation process Satisfied Seasonal allocation process Somewhat Satisfied Seasonal allocation process Neither S or D Seasonal allocation process Somewhat Dissatisfied Seasonal allocation process Dissatisfied Response to maintenance items Response to maintenance items Satisfied Response to maintenance items Somewhat Satisfied Response to maintenance items Neither S or D Response to maintenance items Somewhat Dissatisfied Response to maintenance items Dissatisfied Completion of maintenance items - pavilion Completion of maintenance items - pavilion Satisfied Completion of maintenance items - pavilion Somewhat Satisfied Completion of maintenance items - pavilion Neither S or D Completion of maintenance items - pavilion Somewhat Dissatisfied Completion of maintenance items - pavilion Dissatisfied Completion of maintenance items - sportsgrounds Completion of maintenance items - sportsgrounds Satisfied Completion of maintenance items - sportsgrounds Somewhat Satisfied Completion of maintenance items - sportsgrounds Neither S or D Completion of maintenance items - sportsgrounds Somewhat Dissatisfied Completion of maintenance items - sportsgrounds Dissatisfied Your Club's relationship with Council’s Sport & Rec Officer Your Club's relationship with Council’s Sport & Rec Officer Satisfied Your Club's relationship with Council’s Sport & Rec Officer Somewhat Satisfied Your Club's relationship with Council’s Sport & Rec Officer Neither S or D Your Club's relationship with Council’s Sport & Rec Officer Somewhat Dissatisfied Your Club's relationship with Council’s Sport & Rec Officer Dissatisfied Council’s management of facilities Council’s management of facilities Satisfied Council’s management of facilities Somewhat Satisfied Council’s management of facilities Neither S or D Council’s management of facilities Somewhat Dissatisfied Council’s management of facilities Dissatisfied Question Title * 3. Overall, are you satisfied with the services and facilities offered by Council to support the club this year? Yes No Please expand on your response: Question Title * 4. What could Council do to make our administration requirements (e.g. seasonal applications) easier for your Club? Online forms Online bookings Online meetings Emailed agreements SMS communications Swipe Card access (no keys) Quicker response times Other (please specify) Question Title * 5. Did you attend the March Reserve Working Group Forum? Yes No And what was the main reason that you did or didn’t attend? Question Title * 6. Which of the following training opportunities would your club like Council to provide in 2017 for your club's volunteers? Governing a Community Organisation Understanding your Constitution and rules Strategic Planning Roles of Committee Members Running a Successful Committee Meeting Requirements for Treasurers Recruiting Volunteers Managing Volunteers Social Media Strategies Privacy Laws for Community Organisations Grant Information Safety, Risk and Insurance Fundraising Managing Conflict and Disputes Increasing Participation/Membership Retaining Members Other (e.g. domestic violence awareness) Thanks again for completing this survey!Wyndham City Council - Recreation Department Done