Charlotte Water is committed to meeting customer expectations for outstanding service. Please share your comments about your service experience on this brief six question feedback form. 

Question Title

* 1. What method of contact describes your interaction with Charlotte Water?

Question Title

* 2. Date of Service:

Date:
Please rate your most recent experience with Charlotte Water on a scale of 1 to 5 with 5 being VERY SATISFIED. The scale must be moved in order to generate a score. 

Question Title

* 4. How satisfied were you with our service?

1 3 - Neutral 5
i We adjusted the number you entered based on the slider’s scale.

Question Title

* Comments (Optional)

Question Title

* 5. Name(s) of the Charlotte Water staff member(s) who assisted you:

Question Title

* 6. Contact Information (optional):

Thank you for participating in the survey. For more information about Charlotte Water, visit charlottewater.org or follow us @cltwater.

For more information about the City of Charlotte, visit charlottenc.gov. Please call 311 or 704-336-7600 for additional assistance.

T