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Client Feedback
Client Feedback
Quarter 3 2018
OK
1.
Staff treats clients/their loved ones as if they have value that is not dependent on anything clients/their loved ones have done/not done or said/not said.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
2.
Staff clearly demonstrates a commitment to quality.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
3.
Staff respects diversity.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
4.
Individual staff members’ moods do not affect how they treat clients.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
5.
I trust that staff have clients’ best interests in mind.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
6.
I am confident that if I bring up an issue that needs addressing, I will not be retaliated against by staff.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
7.
I would recommend this organization to someone who is looking for treatment.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
8.
What three words would you use to describe the environment at Manna (within the last 3 months)?
9.
What other information not included in this survey would you like Manna to know?