Client Feedback

Quarter 3 2018

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* 1. Staff treats clients/their loved ones as if they have value that is not dependent on anything clients/their loved ones have done/not done or said/not said.

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* 2. Staff clearly demonstrates a commitment to quality.

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* 3. Staff respects diversity.

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* 4. Individual staff members’ moods do not affect how they treat clients.

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* 5. I trust that staff have clients’ best interests in mind.

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* 6. I am confident that if I bring up an issue that needs addressing, I will not be retaliated against by staff.

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* 7. I would recommend this organization to someone who is looking for treatment.

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* 8. What three words would you use to describe the environment at Manna (within the last 3 months)?

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* 9. What other information not included in this survey would you like Manna to know?

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