Client Appointment Feedback Survey Question Title * Who did you meet with? Question Title * Date Date Date Question Title * 1. My counsellor/worker understood and respected me. Yes No Comments: Question Title * 2. Overall, I was satisfied with the service I received. Yes No Comments: Question Title * 3. If I require help again, I would access this service. Yes No Comments: Question Title * 4. Would you recommend this service/program to other people? Yes No Comments: Question Title * 5. I received information about other services or resources that might help. Yes No Comments: Question Title * 6. I participated in developing my goals/plan with my counsellor/worker. Yes No Comments: Question Title * 7. We reviewed my progress and I received feedback from my counsellor/worker. Yes No Comments: Question Title * 8. My counsellor/worker helped me focus on and utilize my strengths. Yes No Comments: Question Title * 9. I have a better understanding of the issues and problems that brought me here. Yes No Comments: Question Title * 10. My ability to manage the situation that brought me to Thunder Bay Counselling Centre has significantly improved. Yes No Comments: Question Title * 11. Overall, the service I received had a positive outcome on the quality of my life. Yes No Comments: Question Title * 12 (a) Did you receive services in French Yes No Comments: Question Title * 12 (b) If yes, were you satisfied with those services? Yes No Comments: Question Title * 13. Is there anything else that you would like to tell us? Yes No Comments: Question Title * Program Addiction & Mental Health (AMH) Alternate Dispute Resolution (ADR) Child Victim Witness Program (CVWP) Counselling & Psychotherapy Full Fee Third Party Youth in Transition Worker Program (YITWP) Youth Outreach Workers Program (YOC) THANK YOU FOR EVALUATING OUR SERVICE! Done