Customer Survey

It would be much appreciated if you could answer 9 short questions to help us improve your shopping experience at Clennett's Mitre 10 - Kingston as we undertake a store refurbishment . Please try and answer the questions based on your shopping trips over the past year.

Thank you for your participation - your feedback is highly valued.

* 1. What type of customer are you?

* 2. Please rate from the list below, the main factors from 1 to 5 (1 being most important, 5 being least important) that determines where you purchase your hardware products from: (you can only use each number once)

* 3. Rate the following between very strongly agree, strongly agree, agree, neutral, disagree, strongly disagree, very strongly disagree

  Very Strongly Agree Strongly Agree Agree Neutral Disagree Strongly Disagree Very Strongly Disagree
The Store's atmosphere and décor are appealing
The Store has a good range of products
The Store has a good level of customer service
The Store Staff show a good knowledge of the products
The Store has competitive pricing
The products at the Store are good value for money
The products are both easily and conveniently located instore for your purchase

* 4. The Store's trading hours are appropriate for my needs

* 5. Overall, how satisfied have you been with the store?

* 6. Thinking about your visits in the past, would you:

* 7. If you have any suggestions on how we can improve our store standards and your shopping experience please enter a comment in the box below:

* 8. Please select the appropriate age group

* 9. Would you be happy to complete this survey again after refurbishments?

* 10. Thank you for taking part in our survey. To enter the draw to win a *4B Blue Burner Grilled BBQ valued at $499, please enter your contact information:

* Terms & Conditions: To qualify for entry for the 4B Blue Burner Grilled BBQ, valued at RRP $499, you must complete this survey. This survey is open from Monday 2nd October until Friday 20th October 2017. The draw for the BBQ will be drawn on Monday 23rd October 2017 and 12.00pm and the winner will be notified in writing via email. Contact details must be correct and will be verified to qualify as the winner. Proof of ID may be required

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