EFO Year 1 Question Title * 1. I am: Male Female Question Title * 2. Age Range: 18 - 29 30 - 39 40 - 49 50 - 59 60+ Question Title * 3. Please select the city council district in which you reside: 1st (West End) 2nd (North Central) 3rd (Northside) 4th (Southwest) 5th (Central) 6th (Gateway) 7th (East End) 8th (Southside) 9th (South Central) I am not sure Question Title * 4. Please select all of the services that you know the City of Richmond Fire Department provides: Fire Suppression/Extinguishment Home Safety Surveys Smoke Detector Installation Child Safety Seat Inspections Building Inspections Issuing High Water Permits Static Displays/Community Events Fire Prevention Programs Code Enforcement Juvenile Fire Setter Programs Blood Pressure Screening Fire Extinguisher Training Home Escape Planning Ride-Along Programs Mentor-ship Programs Arson Investigation Hazardous Materials Response River Rescue Technical Rescue Emergency Medical Services Incident Management Question Title * 5. I have had to call 911 to request assistance from the City of Richmond fire department in the last: Month Year 5 years 10 years 10+ years Never Question Title * 6. If you have had to utilize the fire department in an emergency situation, please rate your level of satisfaction with their ability to solve your problem or assist you during your emergency? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Question Title * 7. I have been able to take advantage of the many non-emergency services that the City of Richmond fire department offers such as smoke detector installations, child safety seat inspections, and home safety surveys: Yes No I was not aware that the City of Richmond Fire Department offered non-emergency services. Question Title * 8. I would like to receive information about the non-emergency services that the City of Richmond fire department offers: Yes No Question Title * 9. In order to provide non-emergency services like smoke detector installations, child safety seat inspections, and home safety surveys, the fire department should come to my home: Unannounced Only after a media campaign that announces upcoming visits Only when I schedule a visit Never Question Title * 10. I believe the City of Richmond fire department’s community involvement is: Too Little About right Too much Question Title * 11. In addition to existing emergency and non-emergency services, please list any service that you believe the City of Richmond fire department should start providing the citizens of the City of Richmond: Question Title * 12. Should the fire department purchase and/or upgrade to the most up to date lifesaving technology available? Yes, even if operational costs increase Yes, but only if operational costs do not increase No, the fire department should not purchase and/or upgrade their technology Question Title * 13. Should the fire department invest in more online/digital outreach to communicate with the citizens of the City of Richmond? Yes, even if operational costs increase Yes, but only if operational costs do not increase No, the fire department should not purchase and/or upgrade their technology Question Title * 14. Please list any areas of service delivery that you believe the City of Richmond fire department should improve or expand upon: Question Title * 15. Please provide any other feedback that you would like to offer the City of Richmond fire department: Question Title * 16. If you would like to receive additional information about the City of Richmond fire department please provide your email address below. Thank you. Email Address Done