CISP Experience Survey The Center for International Services and Programs (CISP) strives to provide students and the campus community with the highest level of customer service. We are continually seeking feedback to learn how to better meet our students' needs. The information you provide here will help us improve our services.Thank you for your thoughtful responses and for taking the time to complete this short survey. * 1. Based on your interactions with the Center for International Services and Programs, please rate your satisfaction with the: Very Satisfied Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Dissatisfied Very Dissatisfied N/A Knowledge of the staff Knowledge of the staff Very Satisfied Knowledge of the staff Satisfied Knowledge of the staff Somewhat Satisfied Knowledge of the staff Neutral Knowledge of the staff Somewhat Dissatisfied Knowledge of the staff Dissatisfied Knowledge of the staff Very Dissatisfied Knowledge of the staff N/A Accuracy of the information from the staff Accuracy of the information from the staff Very Satisfied Accuracy of the information from the staff Satisfied Accuracy of the information from the staff Somewhat Satisfied Accuracy of the information from the staff Neutral Accuracy of the information from the staff Somewhat Dissatisfied Accuracy of the information from the staff Dissatisfied Accuracy of the information from the staff Very Dissatisfied Accuracy of the information from the staff N/A Courtesy of the staff Courtesy of the staff Very Satisfied Courtesy of the staff Satisfied Courtesy of the staff Somewhat Satisfied Courtesy of the staff Neutral Courtesy of the staff Somewhat Dissatisfied Courtesy of the staff Dissatisfied Courtesy of the staff Very Dissatisfied Courtesy of the staff N/A Helpfulness of the staff Helpfulness of the staff Very Satisfied Helpfulness of the staff Satisfied Helpfulness of the staff Somewhat Satisfied Helpfulness of the staff Neutral Helpfulness of the staff Somewhat Dissatisfied Helpfulness of the staff Dissatisfied Helpfulness of the staff Very Dissatisfied Helpfulness of the staff N/A Time it took to resolve your question/concern Time it took to resolve your question/concern Very Satisfied Time it took to resolve your question/concern Satisfied Time it took to resolve your question/concern Somewhat Satisfied Time it took to resolve your question/concern Neutral Time it took to resolve your question/concern Somewhat Dissatisfied Time it took to resolve your question/concern Dissatisfied Time it took to resolve your question/concern Very Dissatisfied Time it took to resolve your question/concern N/A * 2. Please rate your overall satisfaction with the Center for International Services and Programs: Very Satisfied Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Dissatisfied Very Dissatisfied Very Satisfied Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Dissatisfied Very Dissatisfied * 3. Did you leave the Center for International Services and Programs with the information you were seeking? Yes No * 4. Would you recommend the Center for International Services and Programs to another student? Yes No * 5. What was the purpose for visiting the Center for International Services and Programs today? International Services Study Abroad Other (please specify) * 6. What is your academic level? Undergraduate Student Graduate Student Prospective Student Other (please specify) * 7. What college or school are you affiliated with? Monte Ahuja College of Business College of Education and Human Services Washkewicz College of Engineering College of Liberal Arts and Social Sciences School of Nursing College of Sciences and Health Professions Maxine Goodman Levin College of Urban Affairs Cleveland-Marshall College of Law * 8. Please provide us with ideas about future activities, social programming, and/or educational events you would like the Center for International Services and Programs to provide. * 9. Please provide any additional comments: * 10. If you would like us to follow up with you about this survey, please complete (optional): Name: Email Address: Thank you for completing our survey!If you have any questions regarding this survey, you can contact Harlan Smith, Executive Director of the Center for International Services and Programs: - In-person by visiting Main Classroom, Room 106- Phone at 216/687-3910- Email at intlcenter@csuohio.edu Done
