Child and Youth Life Skills Program Stakeholder Satisfaction Survey 2022-2023

The Special Needs Resource Program is a service offered by Sea to Sky Community Services Society (SSCS) that your child has recently participated in.

First, the basics...

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* 1. How did you find out about this program?

Brochure

Facebook

Instagram

Friend

Newspaper

Referred by Professional

Poster

Web Search

Word of Mouth

Other (please specify)

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* 2. Which community did you attend this program?

Squamish and surrounding area

Whistler

Pemberton

Lil'wat Nation

D'Arcy and North

Tell us how we did

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* 3. Are you satisfied with the services your child received while in this program?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 4. Are you satisfied with:

	Very satisfied	Mostly satisfied	Somewhat satisfied	Mostly unsatisfied	Not satisfied at all
The times and locations the program is delivered	The times and locations the program is delivered Very satisfied	The times and locations the program is delivered Mostly satisfied	The times and locations the program is delivered Somewhat satisfied	The times and locations the program is delivered Mostly unsatisfied	The times and locations the program is delivered Not satisfied at all
The flexibility of staff to meet your/your child's needs	The flexibility of staff to meet your/your child's needs Very satisfied	The flexibility of staff to meet your/your child's needs Mostly satisfied	The flexibility of staff to meet your/your child's needs Somewhat satisfied	The flexibility of staff to meet your/your child's needs Mostly unsatisfied	The flexibility of staff to meet your/your child's needs Not satisfied at all
The different ways staff support your child	The different ways staff support your child Very satisfied	The different ways staff support your child Mostly satisfied	The different ways staff support your child Somewhat satisfied	The different ways staff support your child Mostly unsatisfied	The different ways staff support your child Not satisfied at all

Comments and suggestions:

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* 5. Are you satisfied with the support provided to you/your child by staff in this program?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 6. Do you feel that you are working on goals that are important to you?

Yes

Somewhat

Comments and suggestions:

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* 7. Was your support staff or facilitator courteous and respectful?

Yes

Somewhat

Comments and suggestions:

Any problems? We want to know!

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* 8. Did you have problems accessing or using our service?

Yes

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* 9. If yes, please let us know details.

Services were not available

I did not have the technology needed to practice

I did not hear about available services

SSCS communications were unclear

I was unable to contact an SSCS employee

I had challenges accessing the program location

I had challenges connecting to the online platforms

I had challenges accessing programs due to language and/or cultural barriers

Please provide details and suggestions regarding the problems you had, so that we can improve:

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* 10. Please rate your experience with our organization and services you received.

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 11. What areas can we improve?

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* 12. Did we do something that you really appreciated?

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* 13. Are there any emerging gaps in local community services that you want to bring to our attention?

Have more to say?

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* 1. How did you find out about this program?

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* 2. Which community did you attend this program?

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* 3. Are you satisfied with the services your child received while in this program?

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* 4. Are you satisfied with:

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* 5. Are you satisfied with the support provided to you/your child by staff in this program?

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* 6. Do you feel that you are working on goals that are important to you?

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* 7. Was your support staff or facilitator courteous and respectful?

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* 8. Did you have problems accessing or using our service?

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* 9. If yes, please let us know details.

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* 10. Please rate your experience with our organization and services you received.

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* 11. What areas can we improve?

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* 12. Did we do something that you really appreciated?

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* 13. Are there any emerging gaps in local community services that you want to bring to our attention?

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* 14. Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.